Mapping · Governance · Cybersecurity

Know where your data is. Show that you take care of it.

Infra Info maps how information travels through your organization, physical and digital alike, then recommends the measures to put in place.

Consulting services for organizations.

Sample mapping

Website contact form OK
Customer management software OK
Paper files, front desk To improve
Transfer to a supplier outside Quebec To assess
Email shared between departments To improve
IllustrationPhysical + digital
Physical and digital On-site methods Discussions with your employees and suppliers Clear, measurable reports
Services

What we do

Every mandate starts with the same questions: what information do you hold, where does it flow and who has access to it? The nature and scope of the work are defined with each organization, according to the mandate. Need a hand with something specific? We also help as needed, and point you to the right specialists.

Phygital mapping

Collection, use, disclosure, retention and destruction: we follow the real path of your information through your systems, on your physical media and between the people involved, and we look at your day-to-day practices.

Risks, cybersecurity and PIAs

We assess the risks related to your information, your access controls and your technology environments, and carry out your privacy impact assessments before a new project.

Suppliers and subcontractors

Who receives your information, for what purpose, and where is it hosted? We inventory your suppliers, the information exchanged and how it is governed, including outside Quebec.

Governing AI in your teams

Your employees already use artificial intelligence? We identify how it is used, assess the risks to your information and help you set the right guardrails.

Policies, procedures and retention

Policies, procedures, registers and retention schedule: documents that reflect the way you actually work.

Training and awareness

Personal information protection, digital hygiene, physical and digital security, responsible use of AI, and everyone's role in the organization.

Approach

Our approach

Prepare

Together, we define the scope of the mandate: the departments, systems, locations and people involved.

Gather

We review your documents and interview your employees and suppliers to understand their actual practices.

Map and analyze

Processing activities, data flows and points of contact, physical and digital alike, with on-site validation depending on the mandate. From this we draw the risks and findings, distinguishing what was reported, what was observed and what still needs to be validated.

Recommend and follow up

We develop the suggested measures in order of priority, deliver the reports and provide follow-up.

Deliverables

What you receive

Depending on the agreed mandate, your deliverables may include:

Overview

Mapping report

The path of your information, from collection to destruction.

Assessment

Governance analysis

Your current practices: what works and what needs improvement.

Overview

Register of processing activities

Your processing activities, documented according to your points of contact and your processes.

Overview

Supplier register

Your suppliers and the information they exchange with you, based on the information provided.

Assessment

Risk analysis

Potential risks, rated and prioritized within the agreed scope.

Next steps

Suggested measures

Concrete, prioritized recommendations with a roadmap, tracked in Monitoresults depending on your service plan.

See Monitoresults →
Fictitious example
Topic
Retention and destruction
Situation
Retention period to be documented
Finding
To be validated
Suggested measure
Formalize a suitable rule
Priority
To be determined
Decision
To be confirmed by the organization
Platform

Monitoresults: managing and tracking suggested measures

Depending on the service plan you choose, your organization can access Monitoresults. The measures suggested following the mapping are centralized there, and you can track their progress.

  • Named accounts, reserved for people in your organization
  • Each measure with its priority, due date and description
  • One owner and one approver per measure, with comments and attachments
  • A progress dashboard, and export of the measures
Request a demo

Illustrative preview of the platform, with sample measures.

Why Infra Info

IT security veterans

Our team brings together specialists in IT security and business software development. Our own practices are based on recognized frameworks (ISO 27001/27002, CAN/CIOSC 104), and our privacy policy applies to our own activities the same requirements we help our clients meet.

Physical and digital

A filing cabinet at the front desk matters as much as a database. We analyze both.

Clear roles

We support and recommend. Decisions and implementation remain the responsibility of your organization.

Confidentiality and independence

Every mandate is kept separate: no client-specific information is ever used for the benefit of another.

Our professional commitments →
Resources

Articles

All articles (in French) →

Let's talk about your organization

Tell us where you stand and we will suggest a starting point suited to your situation.

Write to our team →
Emailrp@infrainfo.ca
Phone450-543-1516, ext. 222
Address13405, rue Claude, Mirabel (Québec) J7J 1A4